In Spain standard shipping is 3,95 € and free from 50 €, in the Canary Islands standard shipping is 8,95 € and free from 50 €, in the European Union standard shipping is 5,95 € and free from 100 € (Bulgaria, Czech Republic, Slovakia, Slovenia, Hungary, Poland, Romania, Croatia, Austria: 7,95 €) and in countries outside the European Union standard shipping is from 15 € depending on the country of destination (sometimes shipments to countries outside the EU may incur additional fees and taxes, which in any case will be the responsibility of the buyer). For more information you can consult the Shipping page.

Once you make the purchase, the delivery time is 1-2 working days in Spain, 4-5 working days in the Canary Islands, 3-4 working days in the European Union and 7-15 days outside the European Union.

It is possible that this delivery time may be delayed up to 45 days for any of the following reasons: Product customization, Special items, Unforeseen circumstances, Delivery zone. If for any reason we are unable to meet the delivery date, we will inform you of this circumstance and give you the option to go ahead with the purchase by setting a new delivery date or cancel the order with a full refund of the price paid. Please note that we do not deliver on Saturdays or Sundays.

We deliver all our jewellery in high quality cases, designed to perfectly maintain and preserve the jewelry.

When we ship your order you will receive a confirmation email with a link so you can follow your package live. Also in your personal section you will be able to see the status of your orders.

If we are unable to deliver, we will contact you. If we are unable to contact you or if we do not receive a response from you, your product(s) will be returned to our warehouse. We will send you explicitly where your package is and how to have it sent back to you. If you will not be at the place of delivery at the agreed time, please contact our Customer Service team to arrange delivery on another day.

Taking into account that once you make the purchase the delivery times are: 1-2 working days in Spain, 4-5 working days in the Canary Islands, 3-4 working days in the European Union and 7-15 days outside the European Union, if you double the time margin and have no news of your order contact our Customer Service team and we will be happy to help you solve the problem.

At LINEARGENT we offer a variety of secure payment methods, including Mastercard, VISA, American Express, Paypal, Apple Pay, Klarna and cash on delivery.

Yes, you can make your payments with complete confidence. We use advanced security technologies to protect your financial information in every transaction.

Klarna is a payment option that allows you to buy now and pay later or split your payment into convenient installments. The first payment is made when the order is processed and the remaining 2 payments are made automatically every 30 days, charged to the debit or credit card of your choice. With Klarna, you enjoy greater flexibility for your purchases, without any added interest.

During the checkout process, choose Klarna as an option and follow the steps provided to finalize your purchase. It is a simple and intuitive process.

No, Klarna has no additional fees. No interest or hidden fees.

No, there are no additional fees when using any of our payment methods. We offer full transparency in all transactions.

Once the transaction is completed, it is not possible to change the payment method. Be sure to select your preferred method before finalizing your purchase.

We recommend that you check your Junk/SPAM mailbox and if you do not find it, please contact our Customer Service team.

Of course you can. We have gift vouchers in which you can choose the desired amount to give, and customize it.

We process your orders from Monday to Friday between 9.00h and 19.00h, so we may have already prepared it by the time you want to modify it. However, you can contact our Customer Service team for more information.

If your order has already been shipped you will not be able to cancel it, however, please contact our Customer Service team explaining the reason for the cancellation and we will try to help you.

For returns, please note that you have 14 days from the time you receive your order to return or exchange an item. The item must be in perfect condition and in its original packaging. The products can be returned with any transport company and any cost related to the return will be assumed by you to the following address: LineArgent, S.L. C/Costa d'en Paratge, 22, 1ro Pol. Ind. Sot dels Pradals 08500 Vic Barcelona (Spain) 938895074

We recommend that you contact our Customer Service team to exchange the wrong product for the desired one.

We recommend that you contact our Customer Service team so that we can resolve it as soon as possible and send you a new one.

You can buy our jewelry through the website and more than 1500 authorized points of sale in Spain (and also in Portugal, France, England, Italy, Germany, Austria, Poland, Holland, Belgium, Luxembourg, Malta, United States, among others). If you want to know the nearest point of sale where you can find us, please contact our Customer Service team and we will inform you.

The same channel through which the purchase was made must be used to make the return: for orders placed online, returns can only be processed on the same website, and for orders at authorized points of sale, returns can only be made there. It will not be possible to exchange online orders at authorized points of sale or vice versa.

The jewelry on the website is the jewelry we have in stock at the moment. It may happen that from time to time a jewel is not available and in this case we will give you the option of receiving it when we have stock again, or we will offer you similar pieces to the one you are looking for. Contact our Customer Service team for information about a specific piece of jewelry.

Out of stock items are marked on the website with the "out of stock" button. You can leave your email address on the product page and be notified when it is back in stock. If you would like more information about a specific part please contact our Customer Service team and we will get back to you.

All our jewelry is made of 925 Sterling Silver with our manufacturer's hallmark guaranteeing the purity and quality of the precious metal content of the jewelry, as stipulated by law, and with gold and rose gold plating.

In our jewelry we always use precious and semi-precious stones that meet the requirements of clarity, brilliance, colour and hardness, as well as new materials, techniques and styles that combine traditional craftsmanship with the latest technological advances.

We use precious and semi-precious stones in our jewelry, so their shades may vary slightly due to their natural origin. These slight variations will not be considered defects. Also, please note that colors may vary slightly depending on the screen of the device on which they are displayed and always vary slightly from reality.

All our jewels are unique works handcrafted using new materials, techniques and styles that combine traditional craftsmanship with technological advances. The finishing touches are carefully taken care of down to the smallest detail, and each piece of jewelry has the personal touch of its artisan and creator. In our jewelry, the talent and work of many people come together to make the exclusive and original design a reality, resulting in unique pieces. In addition you have a two-year warranty, and this covers any defect in materials or workmanship.

All products come with a two year warranty (from date of purchase) covering manufacturing defects. Defective items may be returned free of charge and Lineargent will be responsible for deciding whether they should be repaired, replaced or refunded. Repaired items are covered by a 90-day warranty.

Returned items must not show any alteration from their original condition. Do not expose any jewelry to chemicals (soaps, acetone, perfumes, bleach, iodine, chlorine, etc). Exposing jewelry to water, swimming pools or hot tubs can also damage it, as can overexposure to heat. The warranty does not cover items that have deteriorated or been damaged through wear and tear or misuse.

If you have purchased an item of our brand through an authorized retailer, please first contact the retailer where you originally purchased the item. In case the retailer is unable to solve your problem, please contact us through our customer service available at: Our WhatsApp with phone + 34 639 15 81 39 Email: [email protected] Tel: + 34 93 889 50 74 We will proceed to carefully examine the returned product and will inform you by email within a reasonable period of time whether or not to proceed with the return or replacement of the product. The return or replacement of the item will be made as soon as possible and, in any case, within 60 days from the date on which we send you an e-mail confirming the return or replacement of the non-conforming item. The refund will only be made when we are unable to replace the item with an identical item in perfect condition.

After wearing your jewelry, store them individually in a dry and safe place, preferably on a cushioned surface. Never leave them in damp areas, and do not expose them to the sun or sudden changes in temperature, as this may compromise their integrity. The less friction the more durability, so avoid impacting your jewelry with hard surfaces.

Clean your jewelry frequently with warm water and soap (with neutral pH) and then dry it with a chamois. Remember that plated jewelry is always more delicate and should be cleaned more carefully to avoid damaging its plating, so avoid using any liquid or polish that is not specific for silver jewelry. Avoid direct contact between your jewelry and abrasive chemicals. Remember that perfumes and cosmetics contain chemicals that can influence the durability of your pieces.