in spain el shipment standard is 3,95 €. and free to from 50 €, in canary shipment standard is 8,95 €. and free to from 50 €, in the union european shipment standard is 5,95 €. and free to from 100 €Bulgaria, Czech Republic, Slovakia, Slovenia, Hungary, Poland, Romania, Croatia, Austria: 7,95 €) and in countries outside the union european shipment standard is to from 15 € depending on the country of destinationin some cases, shipments to to countries outside the EU may incur additional taxes and duties, which in any case will be the responsibility of the buyer). For more information you can consult the Shipping page.

Once you make the purchasethe delivery time are 1-2 days working days in spain, 4-5 days working days in canary, 3-4 days working days in the union european and 7-15 days outside the union european.

It is possible that this delivery time may be delayed up to 45 days due to one of the following reasons: Customization of the products productsSpecial specialUnforeseen circumstances, delivery zone. If for any motive we are unableno meet the delivery date , we will inform you of this circumstance. and we will give you the option to go ahead with the purchase. purchase setting a new delivery date or canceling the order. order with a full refund of the price paid. Please note in any case we do no deliver on Saturdays or Sundays.

We deliver all our jewellery in high quality cases, designed to perfectly maintain and preserve the jewelry.

When we ship your order you will receive a confirmation email with a link so you can track your package in . Also in your personal section you will be able to see the status of your orders.

If we are unable to deliver, we willcontact you. If we are unable no contact or weno receive a response from you, your product/s will be returned to our warehouse. We will send you explicitly where your package is located. and how to have it sent back to you. If you will no be in the place of delivery to the agreed time , we kindly ask you tocontact our customer attention team. customer to arrange delivery in another day.

Bearing in mind that once you have made the purchase delivery times are : 1-2 days working days in spain, 4-5 days working days in canary, 3-4 days working days in the union european and 7-15 days outside the union europeanif you double the lead time and you no hear from your order contact our customer attention team customer and we will be happy to help you to solve the problem.

in LINEARGENT we offer a variety of secure payment methods, including Mastercard, VISA, American Express, Paypal, Apple Pay, Klarna and cash on delivery refund

Yes, you can make your payments with complete confidence. We use advanced security technologies to protect your financial information in every transaction.

Klarna is a payment option that allows you to purchase now and pay later or split yourpayment in convenient terms. The first payment is realized when the order is processed. order and the remaining 2 are made automatically every 30 days. daysand will be charged to the debit or credit card of your choice. With Klarna, you enjoy greater flexibility for your purchases, without any added interest.

During the payment process, choose Klarna as an option. and follow the steps provided to finalize your purchase. It is a simple and intuitive process.

No, Klarna has no additional fees. No interest or hidden fees.

No, there are no additional fees when using any of our payment methods. We offer total transparency in all transactions.

Once the transaction is completed, it is no possible to change the payment method. Be sure to select your preferred method before finalizing your purchase.

We recommend that you check your No mailbox. and if you no find it, please contact our customer attention team. customer

Of course you can. We have gift vouchersin which you can choose the amount you want. to give as a gift, and personalize it.

We process your orders from Monday to Friday between 9.00h and 19.00h so we may have it ready by the time you want to modify it now . No , you can contact our customer attention team at any time. customer for more information.

If your order now has been shipped, you will no be able to cancel it, no , please contact our customer attention team. customer explaining the motive for the cancellation and we will try to help you.

For make refunds in please note that you have 14 days from the moment in have received your order to return or exchange an article. The item must be in perfect condition and in its original packaging. The products can be returned with any transportation company and any cost concerning to the refund will be borne by you to the following address: LineArgent, S.L. C/Costa d'in Paratge, 22, 1ro Pol. Ind. Sot dels Pradals 08500 Vic Barcelonaspain) 938895074

We recommend that youcontact our customer attention team at the following address customer to proceed with the change of the product the wrong product for the desired one.

We recommend that youcontact our customer attention team at the following address customer so that we can resolve it as soon as possible. and send you a new one.

You can purchase our jewelry to through the website and to more 1500 authorized points of sale in spain (and also in Portugal, France, England, Italy, Germany, Austria, Poland, Holland, Belgium, Luxembourg, Malta, United States, among others). If you want to know more nearest point of sale where you can find us in please contact our customer attention team. customer and we will inform you.

The same channel should be used to through which the purchase to make the refund: for orders placed online only refunds can be processedin the same website, and for orders placed in authorized points of sale can only be refunded there. It will No possible to make changes from online orders in authorized points of sale or vice versa.

The jewelry on the website is the jewelry we have in stock at the moment. It may happen that from time to time a jewel is not available and in this case we will give you the option of receiving it when we have stock again, or we will offer you similar pieces to the one you are looking for. Contact our Customer Service team for information about a specific piece of jewelry.

Out of stock items are marked in the website with the "out of stock" button. You can leave your email address in the product and receive a notification when it comes back to back available. If you would like more information about a specific part, please contact our customer attention team. customer and we will inform you.

All our jewelry is made of 925 Sterling Silver with our manufacturer's hallmark guaranteeing the purity and quality of the precious metal content of the jewelry, as stipulated by law, and with gold and rose gold plating.

In our jewelry we always use precious and semi-precious stones that meet the requirements of clarity, brilliance, colour and hardness, as well as new materials, techniques and styles that combine traditional craftsmanship with the latest technological advances.

We use precious and semi-precious stones in our jewelry, so their shades may vary slightly due to their natural origin. These slight variations will not be considered defects. Also, please note that colors may vary slightly depending on the screen of the device on which they are displayed and always vary slightly from reality.

all our jewelry are unique works handcrafted using new materials, techniques and styles that combine traditional craftsmanship with technological advances. The finishing touches are more taken care of down to the smallest detail, and each jewel has the personal touch of its craftsman. and creator. in our jewelry talent and creativity and the talent and work of many people to make the design exclusive and original design that gives rise to unique pieces . In addition you have warranty for two years, and covers any defects in materials or workmanship.

all the products come with a years warranty (from the date of purchase) covering manufacturing defects. Defective items can be returned free of charge. and Lineargent will be responsible for deciding whether they should be repaired, replaced or refunded. Repaired items are covered by a warranty of 90 days.

Returned items must not show any alteration from their original condition. Do not expose any jewelry to chemicals (soaps, acetone, perfumes, bleach, iodine, chlorine, etc). Exposing jewelry to water, swimming pools or hot tubs can also damage it, as can overexposure to heat. The warranty does not cover items that have deteriorated or been damaged through wear and tear or misuse.

Si has adquirido un artículo de nuestra marca a través de un establecimiento autorizado, por favor póngase en contacto primero con el comercio donde originalmente adquirió el artículo. En caso de que el comercio no pueda solucionar su problema, por favor, ponte en contacto con nosotros a través de nuestro servicio al cliente disponible en: Nuestro WhatsApp con teléfono + 34 639 15 81 39 Email: servicio@lineargent.com Telf. + 34 93 889 50 74 Procederemos a examinar detenidamente el producto devuelto y te comunicaremos por e-mail dentro de un plazo razonable si se procede o no a la devolución o sustitución del mismo. La devolución o sustitución del artículo se efectuará lo antes posible y, en cualquier caso, dentro de los 60 días siguientes a la fecha en la que te enviemos un correo electrónico confirmando que procede la devolución o sustitución del artículo no conforme. La devolución del importe solo se realizará cuando no podamos sustituir el artículo por otro idéntico en perfectas condiciones.

After wearing your jewelry store them individually in a dry place and safe place, preferably in a cushioned surface. Never leave them in damp areas, and no expose them to the sun or to temperature changes , as now may compromise their integrity. to less friction more durability, so avoid the impact of your jewelry. jewelry with hard surfaces.

Frequently clean your jewelry with warm water and soap (pH neutral) and then dry them with a chamois. Remember that the jewelry plated always are more delicate and should be cleaned with more care so as no damage your bathroom, so avoid putting any liquid or polish no specific for jewelry jewelry silver jewelry. Avoid direct contact between your jewelry and products abrasive chemicals. Remember that perfumes and cosmetics contain products chemicals that can in the durability of your pieces.