Terms and Terms and Conditions
SUBJECT MATTER AND SCOPE
These Terms and Conditions are intended to regulate the relationship between LINEARGENT, S.L.in inafter LineArgent or the Company), a commercial entity of Spanish nationality, domiciled in c/ Costa din paratge, 22, 1ª, to Polígono Industrial Sot dels pradals, 08500 VICspain), and N.I.F. Nº B-59.987.537, registered in the Mercantile Registry of Barcelona, with date 29/01/1992, Fol. 142, Volum 24159, sheet nº B- 65.255 and Vd, relating to all transactions carried out in website located in lineargent.com.
You can contact us by telephone on + 34 93 889 50 74 or by sending an e-mail to web@lineargent.com.
USE OF OUR WEBSITE
These Terms and Conditions are the only terms and conditions applicable to the use of this website and supersede all other terms and conditions, except with the express prior written consent of the Company. These Terms are important to both you and us as they are designed to create a legally binding agreement between us protecting your rights as a customer and our rights as a company. You declare that, by placing your order, you have read and accepted these Conditions without reservation.
You agree that:
- a. You may be the only one to use the website for legally valid enquiries or orders.
- b. You may No make any order speculative, false or fraudulent. If we have reasonable grounds to believe that an order has been placed, you may not make any speculative, false or fraudulent order. order of this nature has been made, we shall be entitled to cancel it and inform to the relevant authorities.
- c. You are also obliged to provide us with a true and correct e-mail address, postal address and/or other contact details and you agree that we may use this information to contact you if necessary see our "Privacy Statement".
LineArgent reserves the right to modify these conditions without prior notice. We recommend that you read these conditions each time you place an order. order with us.
PRODUCT INFORMATION product and AVAILABILITY
Our company tries to have the products displayed in our website in stock. in the event that an order has been accepted, we will order for an article which isno in stock now we reserve the right to refuse the order. order.
The descriptions and images shown in our website are valid for as long as they are published.
Inaccuracies and omissions may occur in some unlikely occasion and LineArgent reserves the right to correct any errors and change or update information in any occasion without notice (including after the order is placed). order has been processed).
The images of the products are not contractual and the colors may vary depending on the computer screen on which they are displayed and always vary slightly from reality.
HOW THE CONTRACT IS FORMALIZED
This information and the details contained in this web site no constitute an offer to sell, but an invitation to do business. No contract shall exist between you and us in relation to any product until your order has been expressly accepted by us (even if you have now been charged in your account). If your offer is no accepted and now your account has been in , the amount will be refunded to you in full.
To make an orderyou will need to follow the purchase online and click in "Authorize payment". After this, you will receive an email acknowledging receipt of your order ("Confirmation of order"). Please in that this no mean that your order has been accepted, now that it constitutes an offer that you make to us to us to purchase one or more products. all orders are subject to our acceptance and we will confirm such acceptance by sending you an email in which we confirm to you that the product is being shipped (the " shipment Confirmation"). The contract for the purchase of a product between us (Contract) will only be formed when we send you the "Confirmation of shipment".
The Contract shall cover only those products products in Confirmation of shipment. We shall No be obliged to to supply you with any other product which may have been subject of order until we confirm shipment of the same to you in a separate Confirmation of shipment .
AVAILABILITY OF THE products
all orders for products are subject to the availability of the products andin this sense, if difficulties arise in the to supply, or if no items left in stock, we reserve the right to provide you with information about the products substitutes for pink and equal or superior value which you may order. If you no wish to place an order of these products substitute products, we will refund any amount you may have paid.
NEGATIVE to PROCESS A order
We reserve the right to withdraw any product from this website in any time andor to remove or modify any material or content from it. Although we will do our best to process always all orders, there may be exceptional circumstances which may require us to refuse to process any order. order after we have sent the Confirmation of order, and we reserve the right to do so in any time, to our sole discretion.
We will No be responsible for to You or in front to any third party for the recall of any product from this website, regardless of whether such product is product has been sold or no, removing or modifying any material or content from the web site, or for refusing us to process an order once we have sent you an Order Confirmation. order.
METHODS OF payment
We accept the following payment methods:
- Mastercard
- VISA
- American Express
- PayPal
Please in that we no accept payment methodsno specified above. If you attempt to pay by any other method, we will no be liable for the loss of your payment or any other damages caused by your action.
Only payment in euros is accepted.
payment terms and PRICES
The price of the products will be as stated on our website at any given time, except in the case of obvious error. Although we try to ensure that all prices shown on the site are correct, errors may occur. If we discover an error in the price of the products you have ordered, we will inform you as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it. If we are unable to contact you, the order will be considered cancelled and any amount paid will be refunded in full.
Given the particularities of the purchase online, the price of the products indicated in the website refers only to the and exclusively to purchases made in the website, without necessarily coinciding with the retail price of authorized LINEARGENT retailers. Accordingly, the price indicated in the website is only binding for online purchases. and in no way binds to the LineArgent stores.
We will No be obliged to supply you with the product(s) product/at the incorrect lower price (even if we have sent you a Confirmation of shipment) if the error in price is obvious and unmistakable. and could reasonably have been recognized by you as the incorrect price.
Website prices no include VAT, and exclude shipment costs, which will be added to the total amount due.
Prices are in euros (EUR) and VAT no appear until the final recalculation of your order total. order to proceed to payment. LineArgent reserves the right to correct any prices and change or update prices in any occasion without prior notice (including after the order is placed). order has been processed). Possible changes willno affect to orders to which we have now sent you a "Confirmation of shipment".
all orders to final public must be prepaid and can be placed by credit card or Paypal. In order to prevent credit card fraud, you will be required to enter your Card Verification Number (CVV) when making a credit card payment . You can find this three-digit number in the back of your card.
Once you have clicked in the button "add"button for each of the items you wish to purchasethey will have been added to your bag and the next step will be to process the order and make the payment. To do so:
- Click on in "My Bag" button in the superior of the page.
- 2. Click in "View cart".
- 3. Click in the "Process" button order".
- 4. Fill in or check the information, the data of your order and the address to you want the order to be sent to order and click in "Proceed to the purchase".
- 5. Accept the "Terms and conditions".
- 6. Choose the collection method.
- 7. Choose the method of payment with which you want to make the purchase (credit card or Paypal) and enter the corresponding information.
- 8. Click in "Confirm purchase".
VALUE ADDED TAX
In accordance with current regulations, all purchase made to through the Web site will be subject to Value Added Tax (VAT), which will be charged at the rate in force at the time of delivery with the following points and exceptions.
in sales to other member states of the union europeanin accordance with current sales regulations to distance sales, the deliveries shall be understood to be localized and will be taxed in spain, when the addressee is a private individual and is established in another Member State.
When the addressee is a business or professional person, who makes the purchase for the exercise of his economic activity, and provides a VAT number issued by the tax authorities of another member state, the supply shall be deemed to have been effected and will be taxed in the country of destination.
in orders with destination to canaryCeuta and Melilla, the deliveries would be exempt of VAT without prejudice to the application of taxes and corresponding tariffs in accordance to the regulations in force in each of them.
SHIPPING
Delivery times depend on where orders are to be shipped. Orders shipped within theiberian peninsula will generally be delivered in one or two days working days. Orders shipped to other european union countries european will be divided, in general, between the five and seven days working days. LINEARGENT isno responsible for any delay related to the shipping company.
Orders placed and paid after 16:00 hours will be processed the following day. Packages will be shipped to through authorized shipping companies.
The shipping cost of your order depends on the place of delivery. Our company charges a fixed shipping charge. Please contact us for more details.
in you receive a package that is visibly damaged or shows signs of having been opened, please no accept the goods - the company will arrange for an immediate refund of the package. to in case you sign for the delivery of the package, you accept the package in its delivered condition.
The risks of products will be to your charge to from the time of delivery.
You will acquire ownership of the products when we receive full payment of all amounts due in connection therewith, including shipment charges, or in the time of delivery, whichever in later.
DELIVERY and shipment and EXCEPTIONAL CASES
Without prejudice to the provisions and circumstances, we will try to ship the order as soon as possible. order of the product/s listed in the Confirmation of shipment in 72 hours in days business days). It is possible that this delivery time may be delayed up to 45 days for any of the following reasons:
- Customization of products;
- Articles special;
- Unforeseen circumstances;
- Delivery area;
If for any motive we are unableno meet the delivery date , we will inform you of this fact. and give you the option to proceed with the purchase. purchase setting a new delivery date or canceling the order. order with a full refund of the price paid. Please note in any case we no deliver on Saturdays or Sundays.
to the purposes of these Conditions, "delivery" shall be deemed to have occurred or that the product(s) is (are) delivered. product/s have been "delivered" in the moment of signing the receipt of the same in the agreed delivery address.
all shipments with destination to the Canary canaryCeuta and Melilla and other destinations will be made by courier company. in case of customs hold the package, the addressee will have to pay the handling fees. This condition is accepted with the realization of the purchase. in those cases in which the article has arrived to destination and the customer refuse customs payment and the handling fee, this amount will be deducted from the refund of the product.
in no case shall LINEARGENT be responsible for the payment customs clearance fees or any taxes arising therefrom.
FAILURE TO DELIVER
If we are unable to deliver, we willcontact you. If we are unable no contact you or no receive a response from you, your product(s) will be returned to you. product/s will be returned to our warehouse. We will send you explicitly where your package is located. and how to have it shipped back to you. If it no go to be in place of delivery to the agreed time , we kindly ask you tocontact us to arrange delivery in another day.
Please in that the storage of the and shipment of your product/s may incur an additional cost.
refunds POLICY and changes
refund or exchange of items is allowed within 14 days calendar days from the day of receipt. Only no items will be refunded or exchanged. and in their original condition and properly packaged and sealed will be accepted. The products can be returned with any transportation company and any cost relating to the refund will be borne by you.
The products can be returned to the following address:
LineArgent, S.L.
c/Costa d'in Paratge, 22, 1ro
Pol. Ind. Sot dels Pradals
08500- Vic
Barcelona
spain
It is No possible to make any exchanges or refund in LINEARGENT stores or corners even if the purchase purchase has been picked up in an authorized point of sale.
warranty
all the products come with a years warranty (from the date of purchase) covering manufacturing defects. Defective items can be returned free of charge. and LineArgent will be responsible for deciding whether they should be repaired, replaced or refunded. Repaired items are covered by a warranty of 90 days.
The warranty does not cover items that have deteriorated or been damaged through wear and tear or misuse. Returned items must not show any alteration from their original condition. Do not expose any jewellery to chemicals (soaps, acetone, perfumes, bleach, iodine, chlorine, etc). Exposing jewelry to water, swimming pools or hot tubs can also damage jewelry, as overexposure to heat can also damage the jewels.
If you have purchased a article from our company to through an authorized retailer, please firstcontact the retailer where you originally purchased the item. articlein case the retailer is unable no solve your problem, pleasecontact us. to through our service at customer available in:
- Our WhatsApp with phone + 34 639 15 81 39
- Email: servicio@lineargent.com
- Tel. + 34 93 889 50 74
We will proceed to to examine carefully the product returned and we will inform you by e-mail within a reasonable period of time whether or no we will proceed to the refund or replacement of the product. The refund or replacement of the article will be carried out as soon as possible andin any case, within 60 days following to the date in which we send you an email confirming that we are proceeding with the refund or replacement of the article the no item. The refund will only be made when we are unable no replace the item. article with an identical one in perfect condition.
The amount paid for those products that are returned because of a defect or defect, when it actually exists, will be refunded in full, including the delivery costs incurred to deliver the item to you and the costs that you would have had to return it to us. The refund will be made in the same way as the payment was made. If the payment was made by credit card, the amount will be credited to the same card used to pay for the purchase.
CONTRACT INTEGRITY
These Terms and Conditions and any document to expressly referred to in them constitute the entire agreement between You and us in relation to the subject matter of the Contract and supersede to any other prior covenant, agreement or promise agreed between You and us verbally or in writing.
You and we acknowledge that we have agreed to enter into this Agreement without having relied in any representation or promise made by any other party or which could be inferred from any statement or writing in the negotiations entered into by the two of us prior to this Agreement, except as expressly mentioned in these Conditions.
Neither you nor we shall have any appeals for any untrue statement made by another party, oral or written, prior to the date of the Contract and the only appeal available to the other party shall be for breach of contract in accordance with the provisions of these Conditions.
OUR RIGHT to MODIFY THESE CONDITIONS
We have the right to review and modify these Terms in any time. You will be subject to the policies and Conditions in effect at the time you place each order. orderunless by law or decision of governmental agencies we are required to make changes in such policies, Conditions or "Privacy Statement", in which case, any such changes would affect also to orders you have previously placed.
APPLICABLE LAW and COMPETENT JURISDICTION
These General Terms and Conditions, as well as any other matter relating to the to the use and contracting of LineArgent and more shall be governed by the provisions in the Spanish legislation in force. If the user has the condition of consumer according to the applicable consumer legislation and users, the Courts and Courts with jurisdiction to settle any claim shall be those established in said regulations.